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Listed below are several ways for you to reach our team. We work between 9:00 AM to 5:00 PM ET. If you reach us outside our normal business hours, please kindly leave us a message and we will get back to you. Email is also our preferred way of communication as it can be faster. We tend to monitor emails 24/7 from our global offices and respond on a timely manner.
Need to Contact Us? In order for us to properly assist you, please note the following.
Contact us by phone:
Please make sure to provide your order number and name. If you call us during a time we are busy helping other customers, please make sure to leave a clear voice message with your order number and name. If you do not have an order number, please spell out your full name and include the email address you included when you placed your order. We prefer an email instead of phone call to quickly assist you.
Contact us via email:
If you do not have an order number, please email us with your name and shipping address used when you placed your order. We prefer an email.
Email: support@instinctdeals.com or use this Contact Us Form to reach us.
Phone: 1-855-279-DEAL (3325)
If you are contacting us regarding an order you have already placed with us, please make sure to include the order # in your email or voicemail. This will help us resolve your concerns or questions in a timely manner.
We appreciate your business. We will do whatever it takes to make sure you are fully satisfied with your purchase.